How to Follow Up on a Quote (Without Being Pushy)

Why You Should Always Follow Up on a Quote

Following up on a quote shows that you are proactive, organized, and interested in the client’s business. It also gives you an opportunity to:

• Answer any questions the client may have.
• Address any concerns the client may have.
• Remind the client of the value you are offering.
• Create a sense of urgency.

When to Follow Up on a Quote

The best time to follow up on a quote is a few days after you’ve sent it. This gives the client time to review the quote, but it’s not so long that they’ve forgotten about it.

A good rule of thumb is to follow up within 2-3 business days.

How to Follow Up on a Quote by Email

Email is a great way to follow up on a quote because it’s non-intrusive and gives the client time to respond at their convenience.

Here’s a sample email you can use:

Subject: Following up on your quote from [Your Company Name]

Hi [Client Name],

I’m just following up on the quote I sent you on [Date]. I wanted to see if you had any questions or if there is anything else I can help you with.

I’m confident that we can provide you with the best possible service, and I’m excited about the opportunity to work with you.

Please let me know if you have any questions.

Thanks,
[Your Name]
    

How to Follow Up on a Quote by Phone

A phone call can be a more personal way to follow up on a quote. It’s also a good way to get a quick response from the client.

Here are a few tips for following up by phone:

• Be prepared: Have a copy of the quote in front of you so you can answer any questions the client may have.
• Be friendly and professional: Start the conversation by asking the client if they had a chance to review the quote.
• Be a good listener: Listen to the client’s questions and concerns, and be prepared to address them.
• Be clear about the next steps: At the end of the conversation, be clear about the next steps. For example, “I’ll send you a revised quote by the end of the day.”

What to Do if the Client Doesn’t Respond

If you’ve followed up with the client and you still haven’t heard back, don’t give up. It’s possible that the client is busy or that they’ve simply forgotten about your quote.

Here are a few things you can do:

• Send a second follow-up email: A few days after your first follow-up, send a second email. This time, you can be a little more direct. For example, “I just wanted to make sure you received my previous email.”
• Try a different contact person: If you’re not getting a response from your primary contact, try reaching out to someone else at the company.
• Know when to let go: If you’ve followed up multiple times and you still haven’t heard back, it’s probably time to move on.